Start Here: Mapping the Entry-Level IT Landscape
Help Desk and Desktop Support handle tickets, passwords, and device setups. Junior QA tests features and writes clear bug reports. SOC Tier 1 monitors alerts and escalates incidents. NOC technicians watch networks, document issues, and keep uptime stable. Comment with the role that best matches your current strengths.
Start Here: Mapping the Entry-Level IT Landscape
Enterprises teach processes and scale, MSPs give fast variety, startups offer ownership, and nonprofits deliver purpose with scrappy constraints. Each setting shapes your pace, mentorship level, and tool exposure. Share which environment energizes you, and we’ll recommend tailored next steps.